Rental terms & conditions

Terms & Conditions for Rental Service

  1. Ordering: 
    Customers can select products and quantities through our online store. In the message section, please specify the desired rental date and the number of days for the rental period. 
  2. Delivery & Pickup: 
    Products can be delivered by mail or picked up in person from our stores in Helsinki, Tampere or Lapua at a pre-arranged time. 
  3. Order Confirmation: 
    Once we receive your order, we will confirm the availability of the products for the requested rental dates and send you a proforma invoice for payment. 
  4. Payment: 
    Upon receiving the proforma invoice, payment must be made in advance of the rental. The rental will be finalized after the payment is processed. 

By placing an order, you agree to the above terms and conditions. If you have any questions, feel free to contact us! 

Return Instructions

  1. Products must be returned according to the instructions provided with the items, along with the shipment form that accompanies them, to our finishing facility for cleaning and maintenance. If a product is lost or damaged, a note should be made on the shipment list at the time of return. 
  2. Once we receive the returned items, they will be submitted to inspection. If necessary, we will issue a redemption invoice for any lost or damaged items. The payment term for this invoice is 7 days net, and it must be paid immediately. 
  3. If any issues with your rental arise during the rental period, please inform us promptly. If we do not receive a notification, we will issue a redemption invoice for the entire batch. The maximum rental period is 2 weeks, after which the products must be returned inside Finland via Matkahuolto to: 

    Lapuan Kankurit Oy /vuokraus palvelu
    Tervaspuuntie 1
    62100 Lapua
    info@lapuankankurit.fi
    +358 6 4338300

Thank you for your understanding and cooperation.

We wish you a nice occasion!